Frequently Asked Questions
Click a question below to expand the answer. If you still need help, visit our Contact Us page.
How fast do you ship?
Orders typically ship within 1–2 business days (Mon–Fri). We ship with FedEx and provide tracking once your order ships.
Do you provide tracking?
Yes. A tracking link is emailed when your order ships. Tracking may take up to 24 hours to update.
What is your return policy?
We offer a 30-Day Unconditional Money-Back Guarantee. You may request a return within 30 days of delivery.
Do you offer a warranty?
Yes. RecoverX products include a 1-Year Replacement Warranty for manufacturer defects under intended use.
Where are you located?
Our shipping/warehouse address is 500 W. Dundee Rd., Wheeling, IL 60090.
How do I contact support?
Email support@recoverxshop.com or call (847) 200-7898 (Mon–Fri, 9:00 AM – 5:00 PM CST).
